Enrollment Agreement

By accepting these terms, the participant agrees to pay the applicable fees for the Trade Crypto Live Services using the payment method selected in the membership registration form.

The participant accepts that he/she is required to pay the full amount of the fees even if he/she does not complete the course or products/services.
If the participant is under 18, the parent/guardian is responsible for the payment of all Fees.

Course Enrollment
Trade Crypto Live Courses and Services enrollment is complete when the participant has been issued a username and password for online course access/or sent course materials via another method;

Course and Membership duration is effective from the date accessed / access to materials is granted; and

Course commencement is effective from the date access/access to materials is granted.

Course Materials, Access and Assessment
Course Materials are supplied in an online environment, unless otherwise stated in the course description, and are available for viewing online and may not be downloaded;
The content of the online Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of TCL. You may not reproduce any part of the online Course Materials without the prior written consent of TCL;

Course materials and course content are subject to change;

Course materials are provided online via our Learning Management System (LMS) 24/7 or via alternative means. The eLearning site may occasionally be unavailable during scheduled maintenance. In the event that our E-Learning system becomes unavailable, course materials will be provided by another mode of delivery;

Optional printed materials are available for most courses/units. In the event that the materials for a unit become unavailable, a refund will be processed within 2 business days. All materials are supplied via our E-Learning systems and you do not need to purchase printed materials to complete your course;

Independent research beyond the course materials may be required to complete the assessment;

All assessment must be submitted online via the E-Learning system;

E-Learning access may be suspended after one (1) year of inactivity; and
Unlimited enrollment/access is provided until the date of graduation.

Course Withdrawal and Refunds
Refunds and Course Withdrawal
Trade Crypto Live does not provide refunds if you change your mind or choose the wrong service/product.

Should TCL cancel a course for any reason, students enrolled at the time TCL announces the cancellation will be entitled to a full refund, and this will incur no administrative charges or penalties.

TCL Credit Voucher/Coupon Code Policy
All credit vouchers/discount coupons have the following conditions of use:

Not redeemable for cash;
Valid for one (1) use only;
Coupon codes cannot be added retroactively; coupon codes must be used at the checkout.
Coupons/vouchers cannot be used in conjunction with other coupons/credit vouchers; and
Coupons/vouchers cannot be used to order printed materials.

Confidentiality and Privacy Policy
We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorized use, modification, reproduction or disclosure of that information.

We will only disclose information that we have about you:

to the extent specifically required by law; or for the purposes of this agreement (including disclosing information in connection with any query or claim) information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.

Upon enrollment into the course, we may use the content from your emails in our marketing materials and on our website testimonials page, as well as send you a monthly newsletter. Your identity will never be revealed; however, we will use your initials and your City. Please be assured that we respect your privacy and only comments related to course outcomes and student experiences will be mentioned.

TCL’s Privacy Policy can be found here: https://tcleducation.com//privacy-policy

Student Obligations
Students with TCL are required to:

Ensure that all the information provided to TCL is accurate;
Notify TCL of any contact changes (email, telephone, address etc.);
Advise TCL of any difficulties or problems they may experience with TCL staff, procedures or training;

In your interaction with administrative staff, learning consultants and tutor support (including, but not limited to telephone calls, emails and instant chats) you agree to conduct yourself civilly and respectfully at all times. As a customer or student of Australian Online Courses, you agree that you shall not, under any circumstances, use abusive language or harass staff. Trade Crypto Live reserves the right to determine, at its sole discretion, what constitutes abusive language and harassment, and where that has occurred; and may, partially or completely, deny service to any infringing party.

By submitting an enrollment form and paying the Course Fees, or deposit (where applicable), the participant agrees to the above Terms and Conditions of Enrollment.

Terms and Conditions are subject to change. Updated April 2, 2018.